Shipping Policy

Shipping Policy

This policy applies to physical items ordered from anavanila.com. Digital PDF patterns are delivered by download link immediately after payment — no shipping applies.

Dispatch Time

Physical orders are dispatched within 2–3 business days of payment being confirmed. You will receive an order confirmation email when your order is placed.

Shipping Method

We ship from the UK. Shipping costs are calculated at checkout based on your order. [PLACEHOLDER — confirm couriers and pricing structure before launch]

UK Delivery

• Handmade physical items are sent via tracked delivery
• Estimated delivery: 2–5 business days after dispatch

International Delivery

We do not currently ship physical items internationally. Digital PDF patterns are available worldwide with no shipping charge.

Lost or Damaged Items

If your order arrives damaged or does not arrive within 10 business days of dispatch, please contact us at info@anavanila.com. We will do our best to resolve the issue promptly.

Contact

Anna Stratulat trading as AnaVanila Email: info@anavanila.com Website: anavanila.com