Privacy Policy

Privacy Policy

This Privacy Policy explains how Anna Stratulat trading as AnaVanila ("we", "us") collects, uses, and protects your personal data when you use anavanila.com. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Data controller: Anna Stratulat trading as AnaVanila Contact: info@anavanila.com Website: anavanila.com

What Data We Collect

When you place an order or create an account, we may collect:

  • Your name and email address
  • Your billing and shipping address (for physical orders)
  • Your order history
  • Payment information — note: we do not store card details. Payments are processed securely by PayPal.

When you visit our website, we may also collect:

  • IP address and browser type (via server logs)
  • Pages visited and time spent on site

Why We Collect It and Our Legal Basis

Purpose Legal Basis
Processing and fulfilling your order Contract (Article 6(1)(b) UK GDPR)
Sending order confirmation and download links Contract (Article 6(1)(b) UK GDPR)
Responding to your enquiries Legitimate interests (Article 6(1)(f) UK GDPR)
Complying with legal obligations (e.g. financial records) Legal obligation (Article 6(1)(c) UK GDPR)

How Long We Keep Your Data

We retain order records for 6 years to comply with UK tax and accounting requirements. You may request deletion of your account at any time; however, we may be required to retain certain transaction records for legal purposes.

Who We Share Your Data With

We do not sell your data. We share it only where necessary:

  • PayPal — to process your payment. PayPal's privacy policy applies to data they receive: paypal.com/uk/privacy
  • Our hosting provider (WebHostMost) — your data is stored on servers in the EU

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to or restrict processing
  • Lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

To exercise any of these rights, contact us at info@anavanila.com.

Cookies

Our website uses essential cookies to operate the shopping cart and maintain your session. We do not use advertising or tracking cookies.

Changes to This Policy

We may update this policy from time to time. The current version will always be available at anavanila.com.